G45's Privacy Policy — your information is completely safe with us

g45's Privacy Policy explains how we collect, use, store, and protect your personal information. This policy applies to g45's website, mobile app, and all associated services.

G45 is built on the trust of millions of members across Bangladesh. To honor that trust, we treat your privacy as our highest priority. This policy has been developed in compliance with international data protection standards.

We may update this Privacy Policy at any time. You will be notified of any changes via email or platform notification. Continued use of g45 following any changes constitutes your acceptance of the updated policy.

G45 collects only the information that is necessary. Details are provided below:

G45 uses the information it collects for the following purposes:

• Account Management: To create, verify, and manage your account.
• Payment processing: To process deposits, withdrawals, and other financial transactions.
• Service Improvement: To improve your gaming experience and develop new features.
• Customer Support: To resolve your questions and complaints quickly and effectively.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal obligations: To meet regulatory requirements and fulfill legal obligations.
• Personalized experience: To deliver relevant offers and bonuses tailored to your preferences.
• Responsible Gaming: To monitor gaming behavior and offer assistance when needed.

G45 does not share your data with third parties — except in the following limited circumstances:

Payment processors

Payment services like bKash, Nagad, and Rocket receive only the minimum information needed to complete a transaction. This data is used solely for payment processing.

Legal & Regulatory Authorities

In cases involving a court order, regulatory request, or legal investigation, g45 is required to provide relevant information. Where possible, you will be notified in advance.

Technology Partners

Certain data may be shared with technical service providers such as cloud storage, security systems, and analytics tools. These partners are bound by strict confidentiality agreements.

Business changes

If g45 undergoes a merger, acquisition, or other significant business change, your data may be transferred to the new entity. You will be notified in advance in such cases.

G45 uses cookies on its website and app to enhance the user experience. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: Login sessions and language preferences are essential for the platform to function properly.
• Performance Cookies: To analyze which pages receive the most visits. All data is collected anonymously.
• Functional cookies: To remember your preferences — such as your favorite games or display settings.

You can disable cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

G45 does not retain your data longer than necessary. Our general policy is as follows:

• Active Accounts: Your data is retained for as long as your account remains active.
• Inactive Accounts: Data is automatically deleted after 2 years of inactivity.
• Transaction History: May be retained for up to 5 years due to legal obligations.
• KYC Documents: Retained for up to 3 years after account closure.
• Support Conversations: Up to 1 year after last contact.

You may request deletion of your data at any time — however, we may be required by law to retain certain information for a specified period.

As a g45 member, you have certain important rights over your own information:

G45 employs multiple technical measures to protect your information:

• 256-bit SSL/TLS encryption: Military-grade encryption applied to all data transfers.
• Firewall protection: Multi-layered firewalls are active to block unauthorized access.
• Data Masking: Sensitive information (such as payment numbers) is masked before being stored.
• Access control: Only authorized personnel have access to specific data.
• Secure Servers: Our servers are maintained in internationally certified data centers.
• Regular Backups: Regular backups are taken to keep the risk of data loss as close to zero as possible.

All g45 staff receive regular data protection training. Data access is strictly controlled and all access is logged.

As g45 is an international platform, your data may in some cases be stored or processed outside Bangladesh. In such cases, we ensure that:

• Adequate data protection laws are in place in the country to which data is transferred.
• Strict confidentiality agreements are in place with all relevant parties.
• Data is managed in accordance with international standards (GDPR-equivalent).
• Only the minimum necessary data is used in any data transfer.

G45 does not serve anyone under 18 and does not knowingly collect personal information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the following:

We take all privacy-related complaints seriously and aim to resolve them within 30 days. If you are not satisfied with the outcome, you may file a complaint with the relevant legal authority.